Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you interact with our website, services, or communications.

We are committed to protecting your privacy and handling personal information in accordance with applicable privacy laws and professional confidentiality obligations.

2. Information We Collect

We may collect personal information that you provide directly or that is collected automatically when using our website.

Information you provide:

  • Name, phone number, and email address
  • Organisation details
  • Enquiry or service-related information

Any information submitted through contact forms or communications

Information collected automatically:

  • IP address
  • Browser and device information
  • Website usage data (cookies and analytics)
3. How We Use Your Information

We use personal information to:

  • Respond to enquiries and provide services
  • Communicate regarding engagements or requests
  • Improve our website and service delivery
  • Maintain records and comply with legal obligations
  • Ensure security and prevent misuse

We only use information for legitimate business purposes related to our services.

4. Disclosure of Information

We may disclose personal information where necessary to:

  • Professional advisers and service providers
  • Regulatory authorities when required by law
  • Technology providers supporting our operations

We do not sell or trade personal information.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect personal information from loss, misuse, or unauthorised access.

However, no system is completely secure, and we cannot guarantee absolute security of data transmitted electronically.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services
  • Meet legal and regulatory obligations
  • Maintain professional records.

7. Cookies and Website Tracking

Our website may use cookies or analytics tools to:

  • Improve functionality
  • Understand website usage
  • Enhance user experience
  • You may disable cookies through browser settings.

8. Access and Correction

You may request access to or correction of your personal information by contacting us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published on our website.

10. Contact Us
  • For privacy enquiries or requests:
  • Email: admin@novaaudit.com.au
  • Phone: 0405 818 615